77fd arrivals Privacy Policy

Introduction and Scope

77fd arrivals places the highest importance on the privacy of personal information belonging to all its users. This Privacy Policy ("Policy") explains what types of information are collected when you use the 77fd arrivals platform — whether through the website, mobile application, or any other digital channel — how that information is processed, and under what conditions it may be shared with other parties.

This Policy is considered part of 77fd arrivals' Terms and Conditions and both documents should be read together. By creating an account on the platform or continuing to use it, you consent to the terms of this Policy. If you do not agree with any term in this Policy, please refrain from using the platform.

This Policy applies to all individuals residing in Bangladesh who use the 77fd arrivals platform. Users must be 21 years of age or older — registration or submission of information by any minor is strictly prohibited.

What Information Is Collected

77fd arrivals collects two types of information: what you provide directly, and what is gathered automatically while you use the platform.

2.1 Information You Provide Directly

When registering and managing your account, the information you provide includes:

• Full name and date of birth
• Mobile number and email address
• Password and security question answers
• National ID or passport number (when identity verification is required)
• Payment information related to bKash, Nagad, Rocket, Upay, or bank accounts
• Messages and attachments you send when requesting support via live chat or email

2.2 Automatically Collected Information

The following information is recorded automatically while you use the platform:

• IP address and device type
• Operating system and browser version
• Time spent on the platform and pages visited
• Click, scroll, and navigation patterns
• Login and logout times and dates
• Information collected through cookies and similar tracking technologies

2.3 Transaction Information

A record of every deposit and withdrawal transaction is kept, including the amount, date, method, and transaction ID. This information is used to ensure financial security and to prevent potential fraud.

Purpose of Using Information

77fd arrivals uses collected information only for the purposes described below. No information is used for any other purpose without the user's explicit consent.

3.1 Account and Service Management

• Creating, verifying, and securing accounts
• Processing deposits and withdrawals
• Providing and managing bonuses and promotions
• Distributing cashback and rewards under the VIP program
• Providing customer support via live chat and email

3.2 Security and Legal Compliance

• Preventing fraud, money laundering, and unauthorized access
• Identity verification (KYC) in accordance with applicable laws and regulations
• Monitoring system security and addressing cyber threats
• Maintaining records necessary for dispute resolution

3.3 Service Improvement

• Identifying and resolving technical issues on the platform
• Analyzing user experience to develop new features
• Delivering relevant offers and promotions to you (with your consent)

Data Storage and Security

To keep your information secure, 77fd arrivals follows industry-standard technical and procedural security measures.

4.1 Encryption and Security Technology

All communications on the platform are encrypted using SSL (Secure Socket Layer) technology. Your password and sensitive financial information are always stored in encrypted form — no employee or third party can read them directly. Servers are subject to regular security audits.

4.2 Data Retention Period

Information is retained for as long as the account remains active. Even after an account is closed, transaction records and identity verification information may be kept for a set period to meet legal obligations. Once that period ends, the information is securely deleted or anonymized.

4.3 Internal Access Controls

77fd arrivals employees may only access user information when their job requires it. Every instance of access is logged and reviewed regularly. Strict disciplinary action is taken in the event of unauthorized access or a data breach.

Cookies Policy

The 77fd arrivals platform uses cookies and similar tracking technologies, which are stored as small files in your browser.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the platform — keeping login sessions active, verifying security tokens, and remembering your basic preferences. Disabling them will prevent the platform from working properly.

5.2 Functional Cookies

These cookies remember your language preference, theme settings, and other personalized choices. The platform can still be used without them, but your preferences will need to be set again on each visit.

5.3 Analytics Cookies

These cookies collect anonymous data on visit statistics, the most-viewed pages, and general patterns of user behavior, which helps improve the platform. You can disable these cookies from your browser settings.

Sharing Information with Third Parties

77fd arrivals never sells your personal information to third parties for commercial purposes. However, specific information may be shared with specific parties in the limited circumstances described below:

6.1 Service Providers

Only the necessary information is shared with contracted partners for essential services such as payment processing (bKash, Nagad, Rocket, Upay, bank), identity verification, and cybersecurity. These partners are required to comply with 77fd arrivals' privacy standards.

6.2 Legal Obligations

Information may be provided to authorities when required by a court order, government investigation, or applicable law. In such cases, only the specific information requested is provided, nothing more.

6.3 Business Restructuring

In the event of a merger, acquisition, or asset transfer, user information may be transferred to the new entity. In such a situation, users will be given advance notice and will have the option to close their account.

Your Rights

As a user of the 77fd arrivals platform, you have the following rights over your own information:

• Access: The right to know what information is stored about you
• Correction: The right to request correction of inaccurate or incomplete information
• Deletion: The right to request deletion of your information under certain conditions (however, not all information may be deletable if legal obligations apply)
• Objection to Processing: The right to object to the use of your information for marketing communications or analytics
• Portability: The right to request your information in a structured format
• Withdrawal of Consent: The right to withdraw consent from optional data processing at any time

To exercise these rights, contact our support team via 24/7 live chat or email. Once a request is received, the necessary action will be taken within a reasonable time.

Protection of Minors

All services of 77fd arrivals are intended solely for individuals aged 21 or older. No minor's information is knowingly collected. Age is verified at registration, and ID may be requested if needed.

If we are informed that a minor's information has been collected by mistake, that account will be closed immediately and all related information will be deleted. You can learn more about this in our Responsible Gaming Guidelines.

Policy Changes and Updates

77fd arrivals reserves the right to modify or update this Privacy Policy at any time. For significant changes, users will be notified via their registered email address or through a clear notice on the platform.

Continuing to use the platform after a notice is published indicates that you have accepted the updated policy. If you do not agree with the changes, you may request to close your account. Previous versions will be kept in an archive and provided upon request.

Alongside this Policy, reading detailed information about our platform will give you a better understanding of 77fd arrivals' overall operations and values.